If you get stuck with our howtos or the regular ticket support or just want to map your topics in JAMES quickly and without detours, you can book a 4 hour support package.

• small support package for assistance with the start-up of our kiosk
• Time budget 4 hours
• Training and instruction in a remote session
• Common configuration of the system step by step
• and anything else you have on your mind that JAMES may be able to help you with

The small print:

• The dates require a short coordination, so that we can clock this into our processes
• The time budget is billed in 1/4 hour increments
• You are also welcome to record the session for later internal documentation or as your own reminder.