Support Package: Setup Support / Package M
If you get stuck with our howtos or the regular ticket support or just want to map your topics in JAMES quickly and without detours, you can book a 4 hour support package.
- small support package for assistance with the start-up of our kiosk
- Time budget 4 hours
- Training and instruction in a remote session
- Common configuration of the system step by step
- and anything else you have on your mind that JAMES may be able to help you with
The small print:
- The dates require a short coordination, so that we can clock this into our processes
- The time budget is billed in 1/4 hour increments
- You are also welcome to record the session for later internal documentation or as your own reminder.
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